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Frequently Asked Questions

See below answers to your questions. 

The Continental Total Confidence Plan (TCP) referrs to the extended wanrraty offers on Continental tyres. 

Simply purchase a minimum of two (2) Continental branded passenger, SUV or 4x4 tyres for a participating BestDrive store.

No, commercial service vehicle tyres, turck & bus tyres and light truck tyres are not covered. See our Terms & Conditions for more information. 

Participating BestDrive stores are able to offer the ContiTCP warranty on Continental tyres purchased. 

30-Day Satisfaction Warranty - is valid for 30 days from the date of purchase. 

Road Hazard Warranty - is valid for 12-months from the date of purchase. 

A claim can either be started by using the app to file a claim. Alternatively, a participating BestDrive retailer is able to assist with filing a claim.

Search via the 'Participating Retailer' list.

The BestDrive store in which you purchased your tyres will be able to start your registration. Alternatively, you can register on your own, by downloading the ContiTCP app from the App Store or Google Play. 

Please try restarting the app. It the error persists, please contact marketing@contityres.com.au

 Please contact us via email - marketing@contityres.com.au

Live accounts can submit feedback or ask for assistance within the app. This can be done through the Profile section of the app. 

All data within the ContiTCP app is protected by the Personal Data Protection Act that is enacted by the Australian Government. 

Our system also uses well-known security frameworks to protect your data to ensure that all information and data is kept confidential.